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Jun 08, 2026

Why "Make it Pop" is Destroying Your Marketing ROI

DO

David Ogutu

Kafunda Kreative

Why

"Can we just make it pop a little more?"

If you have ever typed these words into an email to a designer, you are directly responsible for burning your own marketing budget. Vague feedback doesn’t inspire a designer; it paralyzes them. When you give ambiguous direction, you force a creative professional to play a guessing game with your money.

Revisions are not free. Every round of back-and-forth delays your launch, pushes back your ad campaign, and costs you real shillings in lost momentum. Here is how to stop destroying your own ROI and start giving feedback like a professional.

Diagnose the Problem, Don't Dictate the Solution

The biggest mistake managers make is trying to play art director. When you say, "Make the button bigger and paint it neon green," you have just turned a high-paid designer into a highly-paid mouse clicker.

Instead, diagnose the business problem. Say, "Users aren't noticing the primary call-to-action on the first scroll." A good designer might realize that the button doesn't need to be bigger - the background around it just needs more negative space. Let them solve the problem.

The "Because" Rule

Never give an opinion without a business reason attached to it. Bad: "I don't like this shade of blue." Good: "I don't like this shade of blue because our primary competitor uses it, and I want to ensure our brand stands out in the feed."

When you provide the why, you give the creative team the context they need to find an alternative that actually works.

Consolidate or Crumble

Firing off seven different WhatsApp messages over the course of an afternoon is a spectacular way to ruin a project. Gather your team. Collect all feedback. Filter out the contradictory opinions ("The CEO wants it playful, but sales wants it aggressive"), and send one, unified document. If you can't align your own team, don't expect a freelancer to do it for you.

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